Privacy Policy
1. Introduction
At SYNAPTIC ApS, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, store, and use your personal data when you utilize our website, mobile app, online dashboard, or any other services. It's crucial that you read this policy to fully comprehend our privacy practices.
2. Contact & Data Controller
SYNAPTIC ApS is the data controller responsible for your personal data. Our detailed contact information is:
Corporation Address
- St. Knuds Gade 20 st.
- 5000 Odense C, Denmark
- CVR: 39746166
Personal Data Controller
- Eivind Antonsen Segtnan
- Email: eivind@segtnan.io
- Phone: +45 30448498
For inquiries related to data rights or any other concerns, please contact us at info@segtnan.io. Before doing so, kindly review the “Your Rights” section.
3. Your Rights
As a data subject, you have several rights:
Right to Access
You can request information about the personal data we hold about you and the reasons for our processing.
Right to Object
You can object to our processing of your personal data. We will assess such objections on an individual basis.
Right to Limitation
You can ask us to limit our processing of your personal data in specific circumstances.
Right to Withdraw Consent
Should our processing be based on your consent, you can withdraw this at any time
Right to Complain
If you have concerns about our data processing practices, please contact us.
4. Cookie Policy
General
When using our website or services, information about your usage may be collected via cookies to enhance your experience and tailor our content and ads.
Definition
Cookies are text files stored on your device to recognize it, remember settings, and assist in collecting data about interactions.
Duration
Cookies will delete themselves after a set period but get renewed with each visit.
Purpose
We use cookies for user statistics, personalizing content, and understanding user demographics.
Third-party Cookies
We use third-party cookies from Google Tag Manager, Google Analytics, and Google Fonts. These companies are located in the United States and adhere to the EU’s "Privacy Shield" agreement, ensuring compliance with EU data processing standards.
Management
You can delete or disable cookies in your browser settings. If you do, some site functionalities might be affected. Instructions can be found at: http://minecookies.org/cookiehandtering.
5. Sub-processors
To offer our services, we use sub-processors, which might access certain customer data:
Amazon Web Services (AWS):
- Location: Seattle, USA (Server in Frankfurt for SEGTNAN data).
- Security: Privacy Shield, ISO27001, SOC3.
- Data Processed: Anonymized content, email addresses, IP addresses.
- Purpose: Storage, backups, CDN, DNS, SSL, domain management, emails.
- DPA signed: March 2022.
SmartBear Software (Bugsnag):
- Location: Galway, Ireland.
- Security: Privacy Shield, ISO27001, SOC3.
- Data Processed: Username, email addresses, anonymized content, IP addresses, user log.
- Purpose: Error reporting.
- DPA signed: March 2022.
6. Final Words
Your trust is essential to us, and we are committed to safeguarding your data. This policy will be updated as required, and we advise you to review it regularly.