Our Privacy Policy

Privacy Policy

1. Introduction

At SYNAPTIC ApS, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, store, and use your personal data when you utilize our website, mobile app, online dashboard, or any other services. It's crucial that you read this policy to fully comprehend our privacy practices.

2. Contact & Data Controller

SYNAPTIC ApS is the data controller responsible for your personal data. Our detailed contact information is:

Corporation Address

  • St. Knuds Gade 20 st.
  • 5000 Odense C, Denmark
  • CVR: 39746166

Personal Data Controller

  • Eivind Antonsen Segtnan
  • Email: eivind@segtnan.io
  • Phone: +45 30448498

For inquiries related to data rights or any other concerns, please contact us at info@segtnan.io. Before doing so, kindly review the “Your Rights” section.

3. Your Rights

As a data subject, you have several rights:

Right to Access

You can request information about the personal data we hold about you and the reasons for our processing.

Right to Object

You can object to our processing of your personal data. We will assess such objections on an individual basis.

Right to Limitation

You can ask us to limit our processing of your personal data in specific circumstances.

Right to Withdraw Consent

Should our processing be based on your consent, you can withdraw this at any time

Right to Complain

If you have concerns about our data processing practices, please contact us.

4. Cookie Policy


When using our website or services, information about your usage may be collected via cookies to enhance your experience and tailor our content and ads.


Cookies are text files stored on your device to recognize it, remember settings, and assist in collecting data about interactions.


Cookies will delete themselves after a set period but get renewed with each visit.


We use cookies for user statistics, personalizing content, and understanding user demographics.

Third-party Cookies

We use third-party cookies from Google Tag Manager, Google Analytics, and Google Fonts. These companies are located in the United States and adhere to the EU’s "Privacy Shield" agreement, ensuring compliance with EU data processing standards.


You can delete or disable cookies in your browser settings. If you do, some site functionalities might be affected. Instructions can be found at: http://minecookies.org/cookiehandtering.

5. Sub-processors

To offer our services, we use sub-processors, which might access certain customer data:

Amazon Web Services (AWS):

  • Location: Seattle, USA (Server in Frankfurt for SEGTNAN data).
  • Security: Privacy Shield, ISO27001, SOC3.
  • Data Processed: Anonymized content, email addresses, IP addresses.
  • Purpose: Storage, backups, CDN, DNS, SSL, domain management, emails.
  • DPA signed: March 2022.

SmartBear Software (Bugsnag):

  • Location: Galway, Ireland.
  • Security: Privacy Shield, ISO27001, SOC3.
  • Data Processed: Username, email addresses, anonymized content, IP addresses, user log.
  • Purpose: Error reporting.
  • DPA signed: March 2022.

6. Final Words

Your trust is essential to us, and we are committed to safeguarding your data. This policy will be updated as required, and we advise you to review it regularly.